Download general terms and conditions

At Worktrainer we go for 100% satisfied customers. Are you not satisfied with you purchase? Then contact us within 14 days for a replacement product or your money back.
 
Sending a product back
After delivery of your order, you have 14 days to return a product. To ensure that this runs smoothly, we ask you to cooperate with the following:
- Send an e-mail to info@worktrainer.nl that you want to return the product and fill out the following form.
- Send the product and the completed form to: Worktrainer, T.a.v. department retour, Energieweg 18, 3481MC in Harmelen.
- After receipt, you will be refunded the amount to your account within 5 working days.
- Return costs are not credited.

100% reimbursement
If the product is complete, in its original condition and packaging, you will receive 100% of the original purchase price.


75% reimbursement
If the product is used, incomplete, without packaging or damaged, you will receive 75% of the original purchase price.


Pay on account
That is possible only for companies in the Netherlands. Worktrainer uses a payment term of 14 days after the invoice date.


Test placement
First try and then buy? With a trial placement you have 10 working days to test a product. If you like the product, you pay the invoice. If you do not like it, then you send it back to us at your own expense. Any user traces are at our risk. Please keep the box during the trial period. Only available for customers in the Netherlands

Reservation of ownership
The ownership of delivered products will only pass when all payments have been paid by the buyer to Worktrainer.
 
Delivery / damage
When making a delivery appointment, we ask for the circumstances where it should be placed. Does a desk have to be brought to the attic? Then we will do it with pleasure! However, we would like to point out that we are not responsible for any damage to walls, stairs and the like.

Guarantee
At least 12 months. However, most manufacturers give a longer warranty period. This is stated in the product description. You get a standard 2-year warranty on the sit-stand desks and the Swoppers 3-year warranty.

Use at your own risk
The use of products and / or accessories thereof, supplied by Worktrainer, is entirely at your own risk. Work Trainer is not liable for any form of damage, including physical or psychological, that may result from the use of the products. An instruction manual or instruction is supplied with the product. Follow the instruction to prevent damage to health.

Medical instruments
Products from Worktrainer are used to train the body. However, the products do not fall under the Medical Devices Directive (class 1). In case of illness or disability, contact a doctor or physiotherapist to find a suitable medical device.

Environment / packaging
At the waste separation station of your municipality, cardboard and polystyrene foam can be delivered separately.

 
Company details
Worktrainer
Energieweg 18
3481 MC  Harmelen
Phone number: 088 - 045 08 80
KvK number: 30181307
VAT number: NL855807945B01



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