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Returns

Not satisfied with your purchase? You can register your order as a return up to 14 days after receiving your order. Follow the steps below to successfully return your order / product:
 
  1. Fill in the return form online and email it to retour@worktrainer.nl
  2. Print the completed form. Pack your return properly, preferably in the original packaging.
  3. Stick the form, with the return address clearly visible, on the package.
  4. Return your products to the return address within 14 days of your return notification. Important: Returns are not free. You have to pay the shipping costs yourself.
  5. As soon as the return shipment is back to us, we will check the product for any damage / missing parts / original packaging.
  6. You can contact us to make use of the right of return. If the product has been returned in good order, we will refund you the original order amount, including any shipping costs, within 14 days. We will then contact you about the refund. If the return shipment is incomplete, shows signs of wear / damage and / or is no longer in the original packaging we can charge this on you for depreciation of the product. So treat the product with care and make sure that it is well packaged when returning. We will then contact you about the refund.