Not satisfied with your purchase? You can return your order up to 14 days after receiving it. Follow the steps below to successfully return your order / product:
  1. Fill in the return form online and email it to
  2. Print the completed form. Pack your return properly, preferably in the original packaging.
  3. Place the form in the enclosed insert sleeve (dokulop) and stick it on the packaging.
  4. Return your products to the return address within 14 days of your return notification. Important: Returns costs are the responsibility of the buyer.
  5. As soon as the return shipment is back to us, we will check the product for any damage / missing parts / original packaging.
  6. If everything is in order, you will receive your purchase price back within 8 days, including any shipping costs for your order. If the return shipment is incomplete, shows signs of wear / damage and / or is no longer in the original packaging, you will receive a refund of up to 75% of the original purchase price. We will then contact you about the refund.

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